qb99 Responsible Gaming — Your Protection Is Our Priority
qb99 believes that entertainment is truly enjoyable only when it is controlled and experienced mindfully. Our responsible gaming tools and guidelines are always ready to keep you safe.
Our Commitment to Responsibility
Gaming at qb99 is a form of entertainment — not a source of income. We believe every player should stay aware of their financial limits, time, and emotions. Responsible gaming means not only protecting yourself, but also fulfilling your duty to your family and loved ones.
On our platform you will find a number of practical tools to help you keep your gaming experience well-managed. From setting deposit limits to taking a temporary break or full self-exclusion — all types of protection options are available at qb99. Our support team is with you 24/7 via live chat and email.
Remember: gaming is always a choice, not an obligation. If you ever feel that gaming is having a negative impact on your life, reach out to qb99's support — we are here to help without judgment.
Protection Tools
Set Deposit Limits
Decide in advance the maximum amount you will deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. Requests to increase a limit take a little longer to process, so the decision can be made carefully.
Time-Out
If you feel you need a break, temporarily lock your account for anywhere between 24 hours and 30 days. During this period, logging in, depositing, and placing bets will not be possible. Your account will be reactivated automatically when the break ends.
Self-Exclusion
Choose self-exclusion for a long-term break. Your account can be kept closed from 6 months up to permanently. Once this step takes effect, the account cannot be reactivated before the selected period ends. Contact support: [email protected]
Session Time Limits
Set a limit on how long you play in one sitting. When the set time is reached, you will be reminded on screen and advised to take a break. Avoiding long sessions is an important part of healthy gaming habits.
Review Gaming History
View the complete history of deposits, withdrawals, bets, wins, and losses in your account. Analysing your own gaming patterns makes it easier to understand where restraint is needed. Transparency is the foundation of responsible gaming.
24/7 Support
If you have any concerns about gaming, let qb99's support team know at any time. Speak with us in Bengali via live chat or email ([email protected]) — we will help with full confidentiality.
21+ Age Restriction
Gaming services at qb99 are only for individuals aged 21 or older. Age is verified at registration and additional verification may be requested at any time.
Keeping minors away from gaming is the responsibility of every member of the household. If you have children or teenagers at home, use password protection and parental control software on your devices, and never share your qb99 account details with anyone.
- Age verification is mandatory at registration
- Additional verification applies to suspicious accounts
- Do not share your account details with others
- Use password protection on your devices
Protection of Minors
If you suspect someone you know who is a minor is using a gaming platform, notify our support team immediately. We will take prompt action.
Contact: [email protected] or send a message via live chat.
Keep in Mind
- Gaming is for entertainment, not a way to repay debts
- Spending time with family and friends is what matters most
- Never increase your bets to try to recover money you have lost
- Avoid gaming while under the influence of alcohol or substances
Warning Signs of Problem Gambling
If any of the signs below are present in yourself or someone you know, it is time to seek support.
- Depositing repeatedly beyond your budget
- Placing larger bets to try to recover lost money
- Hiding the amount you gamble from family or friends
- Neglecting work, studies, or relationships
- Feeling unable to stop gaming
- Feeling restless or irritable when not gaming
- Placing bets with borrowed money or by depleting savings
- Feeling guilt or shame after playing
Seek Help — There Is No Shame
If any of the signs above apply to you, contact qb99's support team today. We will help you take the right steps with full confidentiality and without judgment — from self-exclusion to referrals for professional support.
How to Use Protection Tools
Setting a Deposit Limit
After logging into your account, go to the Account Settings section. There you will find the "Deposit Limit" option. Choose a daily, weekly, or monthly limit and set the amount. Lowering the limit takes effect immediately. Contact live chat for further assistance.
Activating a Time-Out
From Account Settings, select the "Time-Out" option. You can take a break for 24 hours, 72 hours, 1 week, or 1 month. As soon as you confirm your selection, your account will be locked and will open automatically once the break period is over.
Applying for Self-Exclusion
For a long-term break, email [email protected] or request self-exclusion via live chat. Let us know your preferred duration — 6 months, 1 year, or permanent. Our team will apply this protection to your account promptly.
Emergency Support
If you feel gambling has become a serious problem, do not wait — speak with qb99's support team today. Contact us instantly via live chat or email [email protected] — we are with you 24/7.
Responsible Gaming FAQ
Play safely, enjoy within your limits
Entertainment at qb99 is always a matter of mindful choice. Browse our gaming categories — always keeping your budget and time limits in mind.